Aupod Privacy Policy

2. About Us!

2.1. Aupod.ai is a registered digital Australian Tax and Accounting firm providing tax lodgment and other accounting services. We are certified as a Digital Service Provider (DSP) with the Australian Taxation Office (ATO). Aupod is authorised by the Tax Practitioners Board (TPB) and provides services like filing tax returns, claiming deductions, managing expenses, and staying ATO-compliant with minimal friction. 

What Type of Data “We” Collect?

We can collect personal and credential information necessary to verify your identity, provide our services, and comply with legal and regulatory requirements

3.1 Personal Details

We may collect your:

• Full name
• Date of birth
• Gender
• Tax File Number (TFN)
• ABN, business name
• Business structure (e.g. sole trader)
• Scanned or submitted government-issued documents (e.g. driver’s licence, passport) to verify your identity.

3.2 Contact Information

We collect your contact details for account setup, support, and compliance purposes, including; 

• Email address
• Phone number
• Residential/postal address

3.3 Tax & Financial Data

Information related to your employment, income, superannuation, expenses, bank account details, and any tax deductions or credits you are eligible to claim can be collected and stored.

3.4 Sensitive & Specialised Data

Depending on the nature of your tax obligations, we may collect information related to your rental properties, investment holdings (including cryptocurrency and shares), insurance coverage, and any government payments you have received.

3.5 Technical & Usage Data

We collect your IP address, browser type, device identifiers, session timestamps, cookies, and traffic data to support analytics, enhance platform security, and optimise overall system performance.

3.6 Communication History

All correspondence with Aupod, including support tickets, chat transcripts, feedback, and email inquiries,  is stored securely and may be reviewed to improve services.